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Shipping policy

Last updated: August 31, 2026

Johnson Sports Memorabilia ships sealed sports cards, trading card game products, and collectibles from our shop in Cedar Lake, Indiana to customers in the United States. This policy explains how we process, ship, and deliver online orders.

Order processing time

  • Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. federal holidays).
  • Orders placed on weekends or holidays are processed on the next business day.
  • Preorder items ship on or after the release date shown on the product page.
  • You will receive a shipping confirmation email with tracking information when your order ships.

Shipping methods and delivery times

Shipping rates and carriers are calculated at checkout based on package weight, dimensions, destination, and the service you select. Typical delivery estimates after your order ships:

  • Standard shipping (USPS / UPS Ground): 3–7 business days
  • Expedited shipping: 1–3 business days (when available at checkout)

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier volume, weather, or other events outside our control.

Shipping destinations

  • We currently ship to addresses within the United States only.
  • We do not ship to P.O. boxes for oversized or high-value packages when carrier rules require a physical address.
  • We do not offer international shipping at this time.

Shipping costs

  • Shipping charges are displayed at checkout before you pay.
  • Free shipping promotions, when offered, will be shown on the product page or at checkout.
  • Shipping costs are non-refundable unless we shipped the wrong item or your order arrived damaged (see our Refund Policy).

Local pickup

Free local pickup is available at our Cedar Lake shop during business hours:

  • 12834 Wicker Ave, Cedar Lake, IN 46303
  • Thursday–Friday: 10:00 AM–2:00 PM
  • Saturday–Sunday: 10:00 AM–3:00 PM

Select Local pickup at checkout if available. We will email you when your order is ready.

Order tracking

When your order ships, you will receive an email with tracking information. You can also view order status by logging into your account on our website.

Lost, stolen, or delayed packages

  • If tracking shows delivered but you did not receive your package, contact us within 7 days at +1 (803) 343-4484 so we can help you file a carrier claim.
  • If tracking shows no movement for 7 business days after the ship date, contact us and we will investigate with the carrier.

Damaged in transit

If your order arrives damaged, contact us within 7 days of delivery with your order number and photos of the shipping label, outer packaging, and product damage. We will arrange a replacement or refund as described in our Refund Policy.

Incorrect or missing items

If you receive the wrong item or an item is missing from your shipment, contact us within 7 days of delivery. We will ship the correct item or issue a refund for the missing product.

Contact us

Johnson Sports Memorabilia
12834 Wicker Ave, Cedar Lake, IN 46303
Phone: +1 (803) 343-4484
Website: johnsonsportsmemorabilia.myshopify.com